Community Notes
Community Notes is a space for community workers, advocates, and changemakers to share insights, tools, and stories from the field. Blending practical tips with reflective learning, it’s designed to support your work, spark new ideas, and strengthen the connections that make community care possible.
When Systems Fail People: Making Bureaucracy Work Better
by: Sarah SmallmanPublished on: 11/06/2026Bureaucratic systems regularly fail the people they're meant to serve. Learn practical strategies for navigating dysfunction, working around barriers, and advocating for better systems.
Advocacy vs. Allyship: Understanding Your Role
by: Sarah SmallmanPublished on: 15/05/2026Allyship requires following the leadership of those most impacted, not leading the charge yourself. Learn the difference between advocacy and allyship, when to speak and when to step back.
Why Safety and Trust Are the Foundation of Effective Service Relationships
by: Sarah SmallmanPublished on: 25/04/2025In human services, meaningful change doesn’t begin with a program, a form, or even a plan — it begins with safety and trust.
