Community Notes
Community Notes is a space for community workers, advocates, and changemakers to share insights, tools, and stories from the field. Blending practical tips with reflective learning, it’s designed to support your work, spark new ideas, and strengthen the connections that make community care possible.
When Clients Ghost: Understanding Disengagement Without Judgment
By: Sarah Smallman Published on: 29/12/2025Clients disengaging or "ghosting" is common in community services. Learn to understand disengagement without judgment, respond compassionately, and know when to let go with dignity.
Communication & Relationships
