Community Notes

Community Notes is a space for community workers, advocates, and changemakers to share insights, tools, and stories from the field. Blending practical tips with reflective learning, it’s designed to support your work, spark new ideas, and strengthen the connections that make community care possible.

Care Planning as Collaboration: Moving Beyond Templates

Care Planning as Collaboration: Moving Beyond Templatesby: Sarah SmallmanPublished on: 12/03/2026

Transform care planning from a compliance exercise to genuine collaboration. Learn how to co-create plans with clients that reflect their goals, not service requirements.

Practical Tools & Skills
Care Planning as Collaboration: Moving Beyond Templates

When "Resistant" Means "Self-Protective": Rethinking Client Engagement

When "Resistant" Means "Self-Protective": Rethinking Client Engagementby: Sarah SmallmanPublished on: 19/02/2026

"Difficult" and "resistant" clients are often protecting themselves from repeated harm by systems. Learn trauma-informed approaches to build trust and genuine engagement.

Communication & Relationships
When "Resistant" Means "Self-Protective": Rethinking Client Engagement

The Social Model of Disability: Shifting from "What's Wrong" to "What's Missing"

The Social Model of Disability: Shifting from "What's Wrong" to "What's Missing"by: Sarah SmallmanPublished on: 09/01/2026

Learn how the social model of disability shifts focus from individual impairment to systemic barriers. Discover practical ways to embed disability justice principles in community services.

Rights & Social Justice
The Social Model of Disability: Shifting from "What's Wrong" to "What's Missing"

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