Community Notes
Community Notes is a space for community workers, advocates, and changemakers to share insights, tools, and stories from the field. Blending practical tips with reflective learning, it’s designed to support your work, spark new ideas, and strengthen the connections that make community care possible.
Complex Trauma in Disability Contexts: Understanding the Intersection
by: Sarah SmallmanPublished on: 02/07/2026People with disability experience trauma at much higher rates than the general population. Learn how disability and trauma intersect, why trauma-informed disability support matters, and what actually helps.
When Systems Fail People: Making Bureaucracy Work Better
by: Sarah SmallmanPublished on: 11/06/2026Bureaucratic systems regularly fail the people they're meant to serve. Learn practical strategies for navigating dysfunction, working around barriers, and advocating for better systems.
Care Planning as Collaboration: Moving Beyond Templates
by: Sarah SmallmanPublished on: 12/03/2026Transform care planning from a compliance exercise to genuine collaboration. Learn how to co-create plans with clients that reflect their goals, not service requirements.
When "Resistant" Means "Self-Protective": Rethinking Client Engagement
by: Sarah SmallmanPublished on: 19/02/2026"Difficult" and "resistant" clients are often protecting themselves from repeated harm by systems. Learn trauma-informed approaches to build trust and genuine engagement.
