Community Notes

Community Notes is a space for community workers, advocates, and changemakers to share insights, tools, and stories from the field. Blending practical tips with reflective learning, it’s designed to support your work, spark new ideas, and strengthen the connections that make community care possible.

De-escalation Without Control: Supporting Someone in Crisis

De-escalation Without Control: Supporting Someone in Crisisby: Sarah SmallmanPublished on: 09/07/2026

De-escalation isn't about controlling behaviour; it's about supporting someone through overwhelm. Learn trauma-informed approaches that respect autonomy while maintaining safety.

Trauma-Informed PracticeCommunication & Relationships
De-escalation Without Control: Supporting Someone in Crisis

Complex Trauma in Disability Contexts: Understanding the Intersection

Complex Trauma in Disability Contexts: Understanding the Intersectionby: Sarah SmallmanPublished on: 02/07/2026

People with disability experience trauma at much higher rates than the general population. Learn how disability and trauma intersect, why trauma-informed disability support matters, and what actually helps.

Trauma-Informed Practice
Complex Trauma in Disability Contexts: Understanding the Intersection

Understanding Developmental Trauma: Why the Past Stays Present

Understanding Developmental Trauma: Why the Past Stays Presentby: Sarah SmallmanPublished on: 25/06/2026

Developmental trauma from childhood shapes how people experience safety, relationships, and themselves. Learn how early trauma impacts adults and what trauma-informed support looks like.

Trauma-Informed Practice
Understanding Developmental Trauma: Why the Past Stays Present

When Services Have Caused Harm: Rebuilding Trust

When Services Have Caused Harm: Rebuilding Trustby: Sarah SmallmanPublished on: 18/06/2026

Many people accessing services carry wounds from previous harmful encounters with helping systems. Learn trauma-informed approaches to rebuilding trust when services have been the source of harm.

Trauma-Informed Practice
When Services Have Caused Harm: Rebuilding Trust

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